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How 789games Handles Your Personal Information

Your account data is handled with care — from the moment you register through every JazzCash deposit, Easypaisa transfer, or Raast payment you make.

Account data protectionLocal payment data: JazzCash, Easypaisa, RaastYour right to access and correct dataCookie and device data explainedContact path for data requests
789games How 789games Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply encryption across your account, covering everything from login credentials to the payment details linked to your JazzCash or Easypaisa wallet. Access to your personal data inside our systems is restricted to staff with a clear operational reason to view it. Our data retention schedule follows what local law requires — nothing is kept longer than necessary, and you can request a summary of what we hold at any point through live chat or email.

Encryption in Transit and at Rest

All data moving between your device and our servers is encrypted. Stored account data, including payment identifiers for JazzCash and Raast, is held under the same encryption standard.

Cookie and Device Data

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Data Retention Schedule

Active accounts retain data for the life of the account. After closure, we hold records only for the period required by applicable law, then delete them from our systems.

Your Right to Correct or Remove Data

You can request a copy of your personal data, ask us to correct inaccuracies, or request deletion. We process these requests in line with applicable local law and eligible region rules.

DATA REQUEST CONTACTS

Reach Us About Your Privacy

If you need to access, correct, or raise a concern about your personal data, our support team handles privacy requests directly. You can reach us through live chat inside your account, by email, or through the help section in the mobile app. We aim to acknowledge your request and provide a clear response on next steps.

Team online

Live Chat

Open live chat from your account dashboard to raise a data access or correction request. Available through the mobile app and desktop account page.

Email Support

Send your privacy request by email with your registered account details. Include the specific data concern so we can route it to the right team quickly.

Help Centre

The help section inside the 789games app includes a privacy request form. Fill it in with your account number and the data action you are requesting.

Common Questions About Your Privacy on 789games

Here are the questions we get most often about how your data is used, what rights you hold, and how to act on them. If something is not covered below, reach us through live chat or email from your account.

We collect your name, contact details, and the payment identifier for your chosen method — such as your JazzCash number or Easypaisa wallet ID — to verify your identity and process transactions.

Payment data is shared only with the processor needed to complete your transaction. We do not sell or pass your JazzCash or Easypaisa details to any third party for marketing purposes.

Open live chat from your account dashboard or send an email with your registered account details. State clearly that you are requesting a data access copy and we will respond with next steps.

Yes. Submit a deletion request via live chat or the help form in the app. We will process it in line with local law — some records may be kept for the legally required retention period before deletion.

We use session cookies to maintain your login and analytics cookies to see how the platform is navigated. Cookie preferences can be adjusted through your browser settings at any time.

After account closure, we retain records only for the period required by applicable local law and eligible region regulations. Once that period ends, data is removed from our systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.